Frequently Asked Questions
Workouts
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Yes, my girl! The first week is on us! All you have to do is sign up to get access to the app! Sign up here!
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Generally, new workouts are added weekly.
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Absolutely! We have many classes for those who may just be starting out or restarting on their fitness journey. In addition to that, Yami gives modifications throughout each workout to accommodate all fitness levels.
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All of our workouts were built with you in mind, so you can do each one in the freedom and comfort of your own home.
Account Access
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After signing up on the website, download the FITclub by Yami Mufdi via your app store and sign in with the same credentials you used on the website. From there, you’ll have access to the app.
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Within the app, tap the 3 lines on the top left of your screen. From there, click support and our IT team will get back to you to help you get back up and running!
Events &Collabs
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Yes, we do! We have events and fitness retreats throughout the year. Make sure to follow Yami and The FITclub on Instagram and sign up for our email to stay in the loop on all upcoming in-person events!
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Please send all collaborations and PR inquiries to yami@yamimufdi.com and we will get in touch with you.
Refunds &Cancellations
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Due to the nature of the products/services offered, all sales are final. However, you can cancel your membership at any time. You can also cancel before your 7-day free trial expires to avoid being charged.
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For sanitary reasons, all fitness equipment is considered final sale.
Apparel items can be exchanged within 14 days of purchase. All items must be unused, unworn, unwashed, and not have any visible makeup/deodorant marks/pet hair from trying on. All tags must be attached for the exchange to be honored.
To process an exchange for a different size, please email thefitclubco@gmail.com. Customers are responsible for all shipping costs.
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Log into your account via web browser, click your membership, and scroll down to “cancel membership.” From there you will receive a notification confirming the cancellation. Please note that your membership needs to be canceled before your billing date to avoid getting charged. We’ll miss you! 😭